MANAGED IT SERVICES

VALUE PROPOSITION

Eliminate Technology-based Headaches and maximize the efficiency of your business, lower capital costs and expose hidden risks.
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Predictable IT budgeting

Seltec provides all the necessary IT services to enable optimal uptime and help your business increase efficiency at a flat-rate plan.

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Reduce Costly Downtime

Our proactive remote monitoring solution detects problems before they occur minimizing interruptions of service and downtime. We perform software upgrade outside of your business hours ensuring that your workstations are up to date and ready when your employees arrive for work.

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Dependable Service

Our dedicated team follows proven processes around customer support, one that ensures that the most critical issues you are facing are addressed promptly.

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Enable your employees to have a hassle-free, productive workday

  • Managed Antivirus Services
  • Scheduled Antivirus Updates
  • Scheduled Spyware Prevention and Deletion
  • Temp File Deletion
  • Patch Assessments & Updates
  • Comprehensive Hardware and Software Tracking on each Desktop/Laptop

Server, storage and network monitoring to ensure most optimal performance

  • Automated Daily Health Checks
  • Database Size Monitoring
  • Exchange DB Monitoring
  • Event Log Monitoring
  • Service Monitoring
  • Security Patch Management
  • Service Pack Management

Get a bird’s-eye view of your entire computer network’s security

  • Monitoring for access by unauthorized users
  • Software content control allows you to ban high-bandwidth or illegal peer-to-peer activities
  • Protect business resources from viruses and spyware
  • Extensive security reporting
  • Patch inventory of operating systems

We keep you in the loop to enable you to make critical decisions regarding your IT​

  • Scheduled executive reporting, automatically generated and sent directly to your e-mail address
  • Easy-to-understand graphical reports with “un/acceptable threshold” lines
  • Makes capacity management and upgrade planning simple

We minimize disruptions to the work environment by resolving issues remotely and securely

  • If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before
  • Network services monitoring and alerting (POP3, HTTP, FTP and others)
  • Very low bandwidth requirements – does not slow down your network response time

Guaranteed quick response to fix any arising issues in your environment. ​

  • We can monitor what issues are affecting your network, and will respond before they become critical – such as a server running low on memory
  • Automatic alert dispatch to our technicians guarantees a quick response to problems at your site